General Terms and Conditions

Mirax Rent a Car LLC, hereinafter referred to as the "Owner", rents the vehicle mentioned overleaf to the "Hirer", subject to the terms and conditions mentioned herein and overleaf. The Hirer acknowledges, by signature, that all terms and conditions mentioned here and overleaf are accepted, including standard rental terms and conditions.

  1. Minimum Driver Age: The driver must be at least 23 years old.
  2. Payment of Dues: All dues must be paid without prior demand, in advance or as agreed at the time of making the agreement.
  3. Rental Payments: Monthly or yearly rental must be paid in advance at the beginning of each quarter (or monthly, if agreed in writing) by the Hirer at the time of signing the Agreement. In case of a delay exceeding 7 days, the Hirer will be liable to pay 10% interest per month on the total outstanding amount.
  4. Resident Driving License: A driver with resident status must hold a valid UAE-recognized driving license that is at least 1 year old.
  5. Tourist Driving License: A driver on a visitor or tourist visa must hold both a valid International Driving Permit and a national driving license, each at least 1 year old.
  6. Authorized Drivers: Only the drivers named in the agreement are permitted to drive the vehicle. An additional driver charge applies: AED 25/day.
  7. Geographical Use Restriction: The vehicle must not be taken outside the UAE.
  8. Permitted Road Use: The vehicle is strictly for paved road use. It must not be used for hire, rallying, racing, off-road driving (including desert safaris), water crossings, overloading, or carrying more passengers than the number stated in the vehicle's registration card. Insurance is void if the vehicle is used for any of these activities.
  9. Subletting and Illegal Use: The Hirer must not sublet, transfer, or use the vehicle for illegal or unauthorized purposes. Insurance does not cover such activities.
  10. Accidents and Police Reports: In case of an accident or vehicle damage, the Hirer must not move the vehicle and must immediately inform the police and obtain an official police report.
  11. Owner Notification: The Hirer must immediately notify the Owner in case of an accident and provide a valid police report for the insurance claim process.
  12. Excluded Insurance Events: Insurance does not cover damage or loss caused by acts of sabotage, terrorism, natural disasters (flood, storm, hurricane, volcanic eruption, earthquake), war, civil unrest, rebellion, confiscation, or reckless/drunken driving. The Hirer agrees to cover all damage in such cases.
  13. Insurance Excess: The Hirer must pay an Excess Insurance Charge of AED 1500 if the accident is their fault. If no police report can be obtained, the Hirer will cover all repair costs, damage to third parties, and towing. According to UAE law, the vehicle must not be moved before the police arrive. The Hirer must cover transport costs to the workshop or court if required.
  14. CDW Insurance: The Hirer may purchase Collision Damage Waiver (CDW) from the Owner at AED 40/day, AED 160/week, or AED 500/month.
  15. Fines and Legal Liabilities: The Hirer accepts full liability for all traffic fines, municipality penalties, and legal violations.
  16. Traffic & Salik Deposit: A deposit of AED 1000, will be held for 30 days from the vehicle's return.
  17. Traffic Fine Service Fee: A 10% service fee will be applied to all traffic fines.
  18. Salik Gate Charges: The Owner will charge AED 6 per Salik gate pass.
  19. Body Damage Fees: A AED 750 fee will be charged per scratch or body damage (including rims) caused by careless or improper use.
  20. Compensation for Damages: If the Hirer violates any terms and causes loss, damage, or theft, they must compensate the Owner for all related costs, including recovery, repair, value depreciation, fines, and lost revenue.
  21. Unauthorized Repairs: The vehicle must not be repaired by an unauthorized person.
  22. Vehicle Fluids and Tyre Pressure: The Hirer must ensure all fluid levels and tyre pressure are maintained, and is financially liable for any damage resulting from neglect.
  23. Delivery Charges: Within Sharjah: AED 250; Other Emirates: AED 500
  24. Interior Cleaning: AED 500 will be charged for shampooing if the vehicle interior is returned dirty or with cigarette odor.
  25. Vehicle Return Condition: The Hirer must return the vehicle in good overall condition, free of apparent damage, and with all documents and accessories, on the date stated in this agreement.
  26. Fuel Policy: The vehicle must be returned with a full fuel tank or the Hirer will pay 1.5 times the actual fuel cost.
  27. Early Termination: The Owner may terminate the contract, repossess the vehicle, and charge a termination fee if the Hirer misuses the vehicle, causes 2 or more accidents, accumulates frequent traffic violations, or fails to pay rental dues over 7 days past the due date.
  28. Mileage Limit: A limit of 5000 kilometers per month applies. Excess mileage will be charged at AED 1/km.
  29. Replacement Vehicle: A replacement vehicle will be provided only during service or maintenance of the leased vehicle.